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Photo parcel content

Parcel Relay – Package Content Scan

You chose our Parcel Relay Service or After-Sales Logistics Solution to manage your customer returns?


Do you receive returned goods from your own customers?


Would you like to know exactly what is inside your parcels without opening them yourself?

What is this service about ?
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  • The Parcel Content Service allows you to view the exact contents of your parcels as soon as they are received, as well as any return form or return document included, thanks to photos taken and made available in your secure customer area.
    • We carefully open your parcel upon receipt,
    • We take clear photos of all items inside,
    • We also take photos of the return form or any return-related document included in the parcel,
    • We upload all photos to your secure customer area.

The advantages of this service :
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  • You receive a series of photos showing the inside of the parcel as soon as it arrives at our facilities, making it easy to check the condition, presence or absence of items.
  • You can immediately see what your customers have returned, reducing disputes and unnecessary exchanges.
  • You can quickly decide on the next steps: return to the customer, restocking, repair or refund.

How much does it cost ?

Service Cost
Parcel content report 1 credit per page

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